Job Purpose:

Contribute to company goals by providing a professionally high quality administrative service to all clients, both internal and external

Job Responsibilities:

1. To fulfil reception duties on a cover basis for breaks and lunchtimes, and for agreed days as requested 
2. To fulfil such duties under the direction and training of the Client Care Receptionist
3. In fulfilling such duties to manage all telephone calls in a professional manner, carrying out all associated tasks in an efficient and timely manner, at times requiring email and/or telephone contact with colleagues
4. To meet and greet prospective and current clients in a professional and personable manner, providing refreshments if required
5. To demonstrate at all times a professional image to clients in respect of presentation of the reception area
6. To demonstrate a high level of personal presentation, portraying sophistication and professionalism in style, behaviour and communications
7. To organise car parking arrangements for clients
8. To organise internal room bookings for client meetings as requested
9. To organise hospitality for clients both in terms of refreshments and lunch arrangements
10. To provide technical support to the Investment Consultants in terms of researching structured products, identifying and analysing relevant data and information for use by them
11. To provide administrative support to the Investment Consultants in terms of preparation for client reviews and meetings
12. Continue to develop own professional knowledge and skills and apply same to improving practice
13. Team working and communicating effectively with internal colleagues and external stakeholders
14. Operate in line with all organisational policies and procedures at all times in delivering on these responsibilities
15. To fulfil any other duties as would be reasonably required relevant to this job role and in the course of your employment